About Shedd

Audience Research and Evaluation Internship

To be considered for the internship program, please send all following information to:
John G. Shedd Aquarium
Attn: Internship Program
Volunteer Services
1200 S. Lake Shore Drive
Chicago, IL  60605 

Application deadline for Fall 2013 is Sept. 15, or until the internship if filled. 

Internship Department:  Marketing
Objective: The audience research and evaluation team is looking for one or more interns interested in how a large cultural institution like Shedd Aquarium identifies and studies its audience and how it produces world-renowned exhibits and programs.

Responsibilities: Interns assist in conducting evaluations and research related to guests, exhibits and programs at Shedd Aquarium. This process, in large part, includes gathering guest feedback though surveys and questionnaires, understanding guest choices by observation/tracking and gaining in-depth information by interviewing guests. Interns may serve in the following roles:

A. Data analyst: The intern will be involved in database management, preparation of data for analysis and analyzing data using both quantitative and qualitative methods, as well as assisting with data collection, data entry, and writing and presenting results.

B. Field evaluator: The intern will be involved in preparing and managing materials for data collection, collecting data (exit surveys, exhibit surveys, observations, etc.), entering data, and maintaining records and reports.

Final Product(s): Social science field experience; completion of data analysis; writing evaluation report(s) of various exhibits and programs, as they relate to the Shedd Aquarium’s audience.

Qualifications: The audience research and evaluation team needs a motivated, self-starter with excellent communication skills who can work in teams and independently. A friendly, optimistic attitude and energetic personality is a must. Candidate needs to have good attention to detail and be able to work within tight timelines and in a busy environment. Experience with quantitative and qualitative data analysis a plus.

Must be comfortable approaching guests for interviews and questionnaires; be able to stand and move quickly through the public areas of the building, including stairs, for several hours. 

Computer proficiency including intermediate knowledge of Microsoft office (Excel and Word); experience with SPSS preferred. 

Experience conducting literature searches and writing literature reviews and/or annotated bibliographies.

Minimum GPA: 3.0 on a 4.0 scale.
Desired Year in School: Advanced upper-level undergraduate students and first-year graduate students.

Compensation: Unpaid. Interns must make arrangements with their schools to gain academic credit for this internship. Shedd Aquarium is happy to provide any work documentation necessary for this process.
Desired Majors: This is a great opportunity for upper-level undergraduate students or graduate students who are interested in the following disciplines: museum studies, sociology, psychology, anthropology, marketing, education, or biological sciences.

Time Commitment: Two to three days a week (Monday through Friday) preferred. The schedule can be flexed to take into account the student’s schedule (i.e. class schedule, vacations and personal time). Some weekend hours may be required for special projects. For training purposes, Wednesday availability is preferred.

Learning Potential: Interns will learn about and participate in all aspects of the Audience Research and Evaluation department. Interns will be involved in the entire research and evaluation process from start to finish: evaluation planning, instrument development and implementation, analysis, reporting and presentation creation and dissemination to others. 

This is an excellent opportunity to interact with other departments throughout Shedd as the audience research and evaluation team works on evaluations with stakeholders from all departments.

To Apply: Print and complete the application packet available on our website. A list of required application documents is available on the website.

If you have questions regarding this internship or our program, please e-mail us at internship@sheddaquarium.org.

Application Deadline: 
Fall 2013 is September 15, or until the internship is filled.


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