Contacting Shedd Aquarium

Choose from the links below to find the information you're after.

Visitor Information 
Need information on hours, parking, discount day schedule, or presentation times? Please see Plan a Visit. Or check out frequently asked questions.
John G. Shedd Aquarium
1200 S. Lake Shore Drive
Chicago, IL 60605

Group Reservations

To register your group, visit our group visits page. For other group questions, contact

Membership Questions
Have a question about your new or current membership? Check out our Membership FAQ page or contact

Media Inquiries
For all media inquiries, contact

Pet Questions
Got a question about your pet fish, reptile, or other aquatic animal? While we can't take individual inquiries, we can suggest resources to help you find an answer.

Want more information about all available positions here at Shedd? You'll find out everything you need to know about careers, volunteering and internships.

Animal Trainer Information/Shadowing Requests/Aquatic Science Careers
Due to the overwhelming demand for job-shadowing opportunities each month, we no longer can accommodate these requests.

Special Events Catering
Interested in having your special event at Shedd Aquarium? Visit Plan a Private Event.

Vendor Inquiries
Have products that might be of interest to include in the Shedd Aquarium store? Email or contact our retail partner directly.

Anything Else? 
For any other questions, please send a message to

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